Technical Support Representative

Dla naszego partnera z Irlandii Pólnocnej poszukujemy osób na nastepujace stanowisko: Technical Support Representative. Different languages required Service Area: Inbound Operations Hours: Full-time Location: Belfast, Northern Ireland (the lowest cost of living in the UK) As an English and German, Danish, Dutch, Finnish, French, Norwegian, Swedish or Turkish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes. This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise. As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers. Essential skills: Fluency in written and spoken German, Flemish, Danish, Dutch, Finnish, French, Norwegian, Swedish or Turkish Fluent English Excellent communication skills and telephone manner We will highly value candidates with: Previous experience in a Customer Service / Technical Support role Experience in database / customer management systems including excellent attention to detail when inputting and collating information Experience of working to a high quality assurance standard within a target driven environment. Total Reward package includes: Salary: GBP14.976 yearly (GBP7.20 per hour) plus opportunity to earn bonus of up to GBP190 per month depending on performance. The employer also offers a relocation package that includes fly tickets (up to GBP150), 7 nights hotel accommodation and transportation from the airport. Continuous paid training on the latest technology Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements Private Pension and Life assurance Childcare voucher scheme On site canteen Discounted SKY TV and local gym membership 29 days holiday entitlement + extra entitlements Free Parking, close proximity to city centre by bus or train Potential for rapid advancement in many fields, and throughout 17 countries! Zainteresowane osoby prosimy o przyslanie cv w jezyku angielskim, na adres:✉️ [email ukryty - ogłoszenie wygasło] certyfikat agencji zatrudnienia ALMA VAR - 5185