Adidas Customer Support Advisor with French and German

Adecco Poland Sp. z o.o. is a part of Adecco Group - the world's leading provider of HR solutions, with more than 33,000 FTE employees and a network of 5,600 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. We have opened offices in nearly 30 cities across the country. In 2011, work through Adecco Poland found more than 27 000 people. Adecco Poland is Employment Agency (Certificate No. 364). For our Dutch Client we are looking for a candidate for the position of: Adidas Customer Support Advisor with French and German The adidas Group is global leader in the sporting goods industry and offers a broad portfolio of products. Products from the adidas Group are available in virtually every country of the world. adidas is expanding its online strategy in Europe. As a sales minded customer support employee you will support the adidas online shop with both customer care as commercial activities in Business to Customer. Inbound customer care calls, inbound sales calls, emails handling, chat and pro-active (outbound) chat are the main activities. Therefore you should be able to answer questions about pricing, shipments, delivery times, etc. But also, you should be able to advice potential customers on product choices via phone or chat. Requirements - Fluent in French and German - Good understanding of English - Good communication and writing skills - Strong PC and Internet skills - Customer oriented profile and enthusiastic personality with a positive "can do" attitude - Education: undergraduate level or equivalent - Experience in Telesales or eCommerce are a plus What do we offer? - Competitive salary - Flexible working hours - Full-time paid trainings - Excellent development potential for a paid MBO degree for Contact Center Agent - Also growth opportunities to become a MBO certified Supervisor - A fun and varied job in an international working environment - An opportunity to gain experience within the worldwide leader in contact center management - Travel expenses are offered to an amount of €133,25 per month using your own transport and 100% using public transport. - Opening hours on Monday until Friday from 9:00-21:00, Saturday and Sunday from 10:00-18:00 Applications If you are interested in this position please send us your CV in English and Polish. Please include detailed information about your responsibilities on the previous positions. ✉️ [email ukryty - ogłoszenie wygasło] Thank you for your interest in the offer and application. We kindly inform that we will contact the selected candidates only. In your application please include the following statement: "I hereby give consent for my personal data included in my offer to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)" The offer concerning working abroad.